Policy And Procedure

At Realaddis.com (“we,” “us,” or “our”), we prioritize the protection of your privacy as a user of www.Realaddis.com and/or any other websites, widgets, APIs, and services we offer (collectively referred to as the “Service”). Whether you are a paying member or simply a visitor (“User(s)”), your privacy matters to us. To this end, we have formulated this privacy policy (“Policy”) to elucidate how we gather, utilize, disclose, and safeguard your personal information concerning your utilization of the Service.

Information We Collect

Information You Provide to Us

We collect any information that you voluntarily submit to us through the Service or provide to us in any other way, in compliance with international data protection laws such as the General Data Protection Regulation (GDPR). For example, when you register for the Service, you must provide us with certain information, such as your name, email address, phone number, and create a password. If you are a business registering for the Service, we may also request additional information, such as your physical address, photos, logos, hours of operation, accepted forms of payment, fax number, and, in connection with your payment for the Service, information pertaining to your credit or debit card and billing address. This collection and processing of personal data are carried out in accordance with the principles outlined in international data protection laws to ensure the privacy and security of your information.

Information Collected Automatically

We may also gather certain technical information when you utilize our Service. This includes your computer’s internet protocol (IP) address, your internet service provider’s IP address, mobile device ID, the date and time of your access to our Service, the IP address or URL of the website from which you directly linked to our website, the operating system and internet browser you use, the specific sections of our website you visit, the pages you read, images you view, as well as any third-party links, advertisements, or offers from our partners that you click on, or other content you may access or download from the Service.


When you e-mail us, we are collecting the information you include in your e-mail communication to us.

Cookies and Web Beacons

We utilize “cookies” to optimize and improve your experience with our Service. A “cookie” is a small piece of data that is stored on a user’s computer, acting as an anonymous unique identifier, enabling the website to recognize future visits from that user’s computer. We employ tracking cookies to analyze user behavior on our site. This information allows us to recognize you as a returning user, offer personalized webpage content and information, and enhance your overall experience with our Service.

While most browsers automatically accept cookies, you have the option to decline them if your browser settings allow. However, please note that opting out of cookies may impact your ability to fully utilize the features of our Service, such as logging into your account or accessing certain functionalities.

In addition to cookies, we may utilize “web beacons” to compile tracking information related to our email campaigns. A “web beacon,” also known as a “gif,” is an electronic image that may be embedded on website pages or within emails to deliver cookies, track visits, and compile statistics on usage and campaign effectiveness. The tracking data collected through web beacons is aggregated and anonymized, ensuring individual user identities remain protected.

How We Use Your Information

Pursuant to the terms of this Policy, we may use your personal information for the following purposes:

  1. Provide access to the Service and verify your eligibility for the Service;
  2. Provide customer support to assist you with your questions and/or concerns;
  3. Billing and payment for the Service;
  4. Administer your account with us and customize the Service to suit your needs (i.e., by tracking and analyzing your preferences);
  5. Advise you of changes to our Service, or new services that we may implement from time to time;
  6. Send you promotional communications through e-mails and notices on our website, which preferences you may control by contacting us or logging in to the Service; and
  7. For other purposes as outlined in this Policy.

Sharing Your Information

The information we collect is used to improve the content and the quality of our Service, and without your consent we will not otherwise sell, license or share your personal information to/with any other party(s) for commercial purposes, except: (a) to provide the Service, (b) when we have your permission, (c) or under the following instances:

Realaddis.com Partners

We may use the information you provide us about your business, such as address, phone numbers, hours of operations, and menu content to supplement or improve the content we make available through our Service, including our website, widgets, and/or API. We may also share that information with our partners so that the information can be updated on such partner sites and for other marketing and related purposes.

Service Providers

We may use third-party service providers (e.g., for our web hosting, network, hardware, software, storage, and/or payment processing needs) to manage one of more aspects of our business operations, including the processing or handling of personal information. When we do use an outside company, we use contractual or other appropriate means to ensure that personal information is used in a manner that is consistent with this Policy. By registering for the Service and providing your credit or debit card details to us, you permit us to use your provided credit or debit card information to bill you for the Service subscription you purchase. Additionally, by providing your credit card details to us, you consent to and authorize us to provide your credit card details to payment processors and financial institutions necessary to process your payment for the Service.

Legal Disclosure and Business Transfers

We may disclose your personal information as permitted or required by law without your consent, if we are compelled to release information by a court of law or other person or entity with jurisdiction to compel production of such information (e.g., subpoenas). Additionally, if we have reasonable grounds to believe information could be useful in the investigation or prevention of improper or unlawful activity (i.e., suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service), we may disclose information voluntarily to law enforcement agencies or other appropriate investigative bodies without obtaining your consent before doing so.

Realaddis.com may sell transfer or otherwise share some or all of its assets, including your personal information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

Links to Third-Party Websites

Our Service contains links to other websites. If you choose to visit an advertiser by “clicking on” a banner ad or other type of advertisement, or click on another third-party link, you will be directed to that third party’s website. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other websites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

Securing Your Personal Info

Realaddis.com endeavors to safeguard personal information to ensure that such information is kept private. However, unauthorized entry or use, hardware or software failure, the inherent insecurity of the Internet and other factors, may compromise the security of your personal information at any time. Therefore we cannot guarantee the security of your personal information.

International Users

If you are located outside of Ethiopia, please note that the Service is hosted in Ethiopia. Therefore, your information may be processed and stored in Ethiopia. As a result, Ethiopia federal and state governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through laws applicable in the Ethiopia. Your use of this Service or your submission of any personal information to us will constitute your consent to the transfer of your personal information outside of your home country, including the Ethiopia, which may provide for different data protection rules than in your country.

Children and Minors

The Service is not intended for use by minors under the age of 13 and we do not knowingly solicit any information from or market to such minors. If you are a parent or legal guardian who discovers that your child has provided us with information without your consent, you may contact us at info@realaddis.com. We will delete such information from our files.


We may periodically update this Policy at our sole discretion. We will post any changes to this Policy to our website, and if the changes are significant, we will provide a more prominent notice (including, in some cases, email notification of such changes). Please ensure that your primary e-mail address on file with us is correct. You retain the right to access, amend, correct or delete your personal information where it is inaccurate at any time. To do so, please contact us by e-mail at info@realaddis.com.

Opting Out

We may send you communications regarding our Service, including (without limitation): (a) notices about your use of our Service (including any notices regarding violations of such use), (b) updates to our Service, and (c) promotional information and materials related to our Service. You may opt-out of receiving these promotional e-mails and other promotional communications from us at any time by e-mailing info@realaddis.com with your specific request. Please note, however, that opt-out requests will not apply to non-promotional system messages (e.g., transactional service messages, security alerts, update notices).

Contacting Us

Any questions, comments or concerns about this Policy should be addressed by e-mail to info@realaddis.com.

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